Blog Archives

Social Media Plan Questions & Tensions

John Saddington (@human3rror on twitter) and Tony Steward (@tonysteward) presenting here at Ministry 2.0 conference all day. Their first presentation was on the questions to answer and the tensions to address in getting your social media strategy, plan, and project out the door.

I expect there is more to what John calls the “Post Method”, but the challenges covered in this short MP3 recording of their talk include:

  • Who is your audience?
  • Who will champion this plan and strategy?
  • Who will execute this plan and strategy?
  • Who will not be participating?
Posted in Best Practice, Change Management, Design, Research & Development, Strategy & Planning, Web Ministry

Musical Computers and Rotating Out Old Computers

BOTTOM LINE: Get rid of old computers before they get rid of you. 

A challenge I immediately saw upon beginning work at this church was that they were understaffed in the desktop and network support areas. They had two (count them) people supporting 90+ computers and 45+ checkin machines. We quickly hired a third person, but our helpdesk resolution average continued to push five business days. One of the things that exacerbates the lengthy resolution time is that 50+ user computers are over 4 years old. We immediately set out to get budget to replace between 33-45% of user computers in 2008 with Macs (more on that in a later post).

So as we have begun to take some computers out of circulation, we are getting more and more people interested in computers that for all intents and purposes should be burned in malicious ways. But, they know IS has them and come asking for computers to do this or that or the other. It is just plain hard to get rid of these computers since there is still a bit of life left in them.

Posted in Best Practice, Change Management, Desktop Support, Network Management, Production & Maintenance